HP Printer Problem HP Print And Scan Doctor
The HP print and Scan Doctor is a mechanism provided by Windows to fix common printing problems which can be addressed by people. It can help you fix basic problems like errors in the printing queue, connection problems with your device etc.
First you have to install the HP Print and Scan Doctor. Then when you have switched on your printer, ensure that it has printing paper in the tray on it. Now start with downloading the HP Print and Scan Doctor. Once the software is installed, you will get a set of instructions on how to get it on your computer. Follow this. When the screen shows up, locate the name of your printer among the options.
Once you click on the name of your printer, you then have to click on next and follow the instructions to fix HP Printer Problem.
You could also need to click on Fix printing problem or fix scanning problem in either case.
Once you have run the printer or scanner problems, then the results of it will be displayed. This could either be a green tick signifying that the printer has no issues. Or a blue tool stating that there were some errors found, or even a warning sign and lastly a cross sign. The options displayed could be either of them on the screen.
Now in these cases, except when there is a green tick, you will need to find out what the problem with the HP printer is. Make sure you check the network of your printer, go over its settings again. Check whether the Wi-Fi is connected properly, the internet connection is functioning. You could also go to Network and check for Troubleshoot Firewalls too. Also, router settings review should be done. You could also print the details of the printer to check if they are in place.
More importantly, you should along with checking the software of the printer also check its hardware. Sometimes even restarting the printer or putting all of its settings on default also helps.
If the HP Print and Scan Doctor cannot locate your printer at all, then read the guidelines given on the troubleshooting tips page. You could also check on the HP Printer customer care page which has responsive executives tending to the more specific queries relating to fix HP Printer problem relating to HP Print and Scan Doctor.
In fact restarting the printer and the computer could also help. Make sure the blue sign next to the printer signifying Wi-Fi connection is on and working. Check if your printer is connected to the same network as your computer. If there is some error, you could also restart the router.
If you have a wired or Ethernet connection then you need to restart the printer and computer to establish better network connection. The Ethernet cable needs to be attached in the printer, make sure this is properly done. Check if the Ethernet cable is connected properly to the HP printer.
Note that in certain cases when you have already installed the HP Print and Scan Doctor but your computer is prompting you to install it again, then in this case this could probably be an error with an outdated software. What needs to be done in this case is either you can update your Print and Scan Doctor or you could uninstall the software and install it again from scratch. This usually helps in fixing HP Printer problems with the HP Print and Scan Doctor.
Lastly, the HP Print and Scan Doctor is not available for MAC computers. But despite this, there are couple of ways in which you could fix general errors relating to printing. On the HP website support section queries for the printers, there are specific questions relating to MAC computers using the HP Printer. These questions pertain to wireless connection issues, in cases where HP printer shows offline, if there are software issues, other technical issues or even larger hardware problems.
So even though the HP Print and Scan Doctor is not available for MAC computers, there are a host of questions and answers in the form of FAQs on the HP Printer website which can help with general problems that may arise when trying to fix HP Printer problem on a MAC computer.